Terms and Conditions of 11kk

1 Acceptance of Terms

By accessing or using any part of the 11kk website, mobile site, or app, you confirm that you have read, understood, and agree to these terms and conditions. If you do not agree with any part of these terms, you must stop using 11kk immediately and close your account if one has been created.

These terms apply to all services offered by 11kk, including but not limited to sports betting, live casino, esports betting, cockfighting, rooster rumble, cannon fishing, table games, circle games, and any promotional offers. 11kk reserves the right to update these terms at any time. When changes are made, the updated version will be posted on this page. Continued use of 11kk after changes are published constitutes acceptance of the revised terms.

2 Eligibility and Account Registration

To use 11kk, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must provide accurate and truthful personal information during registration on 11kk.
• You may only hold one account on 11kk. Creating multiple accounts is strictly prohibited and will result in all accounts being closed and funds forfeited.
• You must not be a person who has been excluded from gambling services either by self-exclusion or by 11kk.
• You are responsible for keeping your login credentials secure. 11kk is not liable for unauthorized access to your account caused by your failure to protect your password.

11kk reserves the right to request identity verification documents at any time. This may include a government-issued ID, proof of address, or proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

3 Deposits and Withdrawals

11kk supports deposits and withdrawals through local payment methods popular in Bangladesh, including bKash, Nagad, and Rocket. All transactions on 11kk are processed in Bangladeshi Taka (BDT).

• Minimum deposit and withdrawal amounts are displayed on the cashier page of 11kk and may vary by payment method.
• Deposits are typically credited to your 11kk account instantly. In rare cases, processing may take up to 15 minutes.
• Withdrawals are processed as quickly as possible, usually within minutes. However, 11kk reserves the right to take up to 24 hours for processing, particularly if additional verification is required.
• You may only withdraw funds to a payment method registered in your own name. 11kk does not process withdrawals to third-party accounts.
• 11kk does not charge fees for standard deposits or withdrawals. However, your payment provider may apply their own charges.

4 Betting Rules and Policies

All bets placed on 11kk are subject to the following rules:

• A bet is only valid once it has been confirmed by the 11kk system and appears in your bet history. Screen errors, connectivity issues, or display glitches do not constitute a valid bet.
• 11kk reserves the right to void any bet that was placed in error, including bets placed at clearly incorrect odds due to a technical malfunction.
• Maximum bet limits apply to all markets on 11kk and may vary by sport, event, and market type. 11kk may adjust limits at any time without prior notice.
• In the event of a disputed result, 11kk will settle bets based on the official result as declared by the relevant governing body. If no official result is available, 11kk will use its own judgment to settle the bet fairly.
• Bets on events that are abandoned, postponed, or cancelled will be voided and stakes returned unless the event is completed within 48 hours of the original scheduled start time.
• 11kk prohibits the use of automated betting software, bots, or any system designed to gain an unfair advantage. Accounts found using such tools will be closed immediately.

Specific rules for individual sports, esports titles, and casino games are available within the respective sections of the 11kk platform. These sport-specific rules form part of these terms and conditions.

5 Bonuses and Promotions

11kk offers various bonuses and promotional offers to both new and existing players. Each promotion on 11kk comes with its own specific terms, including wagering requirements, minimum odds, time limits, and eligible games. The specific terms of each promotion take precedence over these general terms where applicable.

• Bonus funds and free bets are not withdrawable until all wagering requirements have been met in full.
• 11kk reserves the right to revoke bonuses if a player is found to be abusing promotions, including but not limited to creating multiple accounts, using hedging strategies across accounts, or colluding with other players.
• Only one welcome bonus may be claimed per person, per household, per IP address, and per device on 11kk.
• 11kk may modify or cancel any promotion at any time. Players who have already opted in will be notified of any changes that affect their active bonus.

6 Responsible Gaming

11kk is committed to promoting responsible gambling. We provide tools to help you manage your betting activity, including deposit limits, session time reminders, and self-exclusion options. If you feel that your gambling is becoming a problem, we encourage you to use these tools or contact our support team for assistance.

Players who self-exclude from 11kk will have their accounts locked for the chosen period. During this time, you will not be able to log in, deposit, or place bets. Self-exclusion cannot be reversed before the selected period expires. For more details, visit our dedicated responsible gaming page.

7 Intellectual Property

All content on the 11kk platform, including but not limited to text, graphics, logos, icons, images, software, and design elements, is the property of 11kk or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on 11kk without prior written permission.

The 11kk name, logo, and all related trademarks are the exclusive property of 11kk. Unauthorized use of any 11kk trademark or branding is strictly prohibited.

8 Limitation of Liability

11kk provides its services on an "as is" basis. While we make every effort to ensure the platform operates smoothly and without interruption, 11kk does not guarantee uninterrupted access or error-free operation. 11kk shall not be liable for any losses arising from:

• Technical failures, server downtime, or connectivity issues beyond the control of 11kk.
• Errors in odds, results, or market information caused by data feed issues from third-party providers.
• Unauthorized access to your account resulting from your failure to protect your login credentials.
• Any action taken by 11kk in accordance with these terms and conditions.

In no event shall the total liability of 11kk to any player exceed the balance held in that player's account at the time of the claim.

9 Account Closure and Suspension

11kk reserves the right to suspend or permanently close any account at its sole discretion if a player is found to be in violation of these terms. Reasons for account closure may include but are not limited to:

• Providing false or misleading information during registration on 11kk.
• Operating multiple accounts on the 11kk platform.
• Engaging in fraudulent activity, collusion, or money laundering.
• Using automated software or exploiting technical errors to gain an unfair advantage on 11kk.
• Abusive behaviour towards 11kk staff or other players.

If your account is closed due to a violation of these terms, 11kk reserves the right to withhold any remaining balance. If your account is closed for reasons unrelated to a terms violation, any remaining balance will be returned to you through your registered payment method.

10 Contact Information

If you have any questions about these terms and conditions, or if you need assistance with any aspect of your 11kk account, please contact our support team. We are available 24 hours a day, 7 days a week through live chat on the 11kk website and app, or by email at [email protected].

We aim to respond to all inquiries as quickly as possible. For account-related issues, please have your registered email address or username ready to help us assist you faster.